Here are the quick things to Consider:
- Beware of “No transport fees”
- Get all your costs upfront and in writing, advertised pricing is not your pricing
- Beware of high storage rent
- Beware of term commitments
- "Transparent Roof" means it's plastic, not Steel
- Read reviews
If your shopping around looking for a container company to use, you might find it a bit confusing now that you realize there is more than just one company. I’ll walk you through some pricing models and what to look out for.
Pricing: Why so different and why transport fees?
Capsule has a low constant rent with no term commitments, with flat transport fees. We do not charge more in rent if we keep it, and we do not charge by the mile. What we quote, is what you pay. It’s all month to month so no early move out penalties. This keeps it simple for you and for us. Transport fees help keep the monthly rent low and helps customers based on need. Not everyone is needing the same type of move or storage, we typically move it 2,3, or 4 times.
Beware of "no transport fees". That’s because there usually are, read the fine print if they travel more than 20-30 miles from their shop, there is a set $ per mile you’ll get charged after the delivery. These are gimmicks that usually result in “no transport” but a high monthly rent. This is bad for 2 reasons, you'll get an charge you didn't know about and a high rent. This is problematic if something goes wrong and you need it longer, because you’re going to pay that very high rent again. Most people who choose this route, think they only need it one month, but get a big surprise at the final bill.
Others may charge more rent if you keep it with them. One red flag to keep in mind is that if you only need them to store it for a week, but you keep it on your property for 5 months, your paying 5 months of high rent. Just because they kept it with them for one week.
Another thing to keep in mind is term commitments. This is when you say you’ll probably need it for 6 months, and the company quotes you based on 6 months of rent. Beware if you move out early from what you originally said, you may pay a penalty. Term commitments you make at the beginning also tie into transport fees along with rent, any deviation may result in a high unexpected transport fee.
80 % of our customers that needed it one month or less had issues with a contractor, realtor, or title company that resulted in longer storage.
We are very proud of our customer satisfaction level and our online reviews. Like choosing a traditional mover you will want to do your research on them. They are not all just a box, they are not all the same.
Google, Facebook and twitter are good places to look for customer reactions and feedback. Yelp too, but it isn’t Used as much in our industry because their platform doesn’t conform to our niche industry.
Also, many boast about "transparent" roofs. That's because they are plastic, we live in Texas, get a steel roof.
We hope this helps you in your search for the right company. We hope we can help you out